Terms and conditions

Effective 8/1/2025

Welcome to Frameshade.com. By accessing or using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Custom Product Policy

All products offered on Frameshade.com are custom-made to your specifications (including size, fabric, color, control options, and mount type). By placing an order, you confirm that:

  • You have reviewed and approved all product specifications.

  • You understand that all sales are final due to the custom nature of the items.

  • You are responsible for submitting accurate measurements and selections.

2. Pricing and Payment

  • All prices are listed in USD and are subject to change without notice.

  • Full payment is required at the time of order.

  • We accept major credit cards and secure online payment methods.

3. Refunds and Returns

Due to the custom nature of our products, Frameshade does not accept returns or offer refunds unless the product is defective or damaged due to our error.

For full details, see our Refund and Returns Policy.

4. Defects and Damages

  • If your order arrives damaged or contains a manufacturing defect, you must notify us within 7 days of delivery.

  • We may require photos or a return of the product before issuing a replacement.

  • Products damaged due to improper installation or misuse are not covered.

5. Shipping and Delivery

  • Shipping times are estimated and may vary based on production schedule and carrier timelines.

  • We are not liable for delays due to weather, supply chain issues, or carrier errors.

  • Risk of loss transfers to the buyer once the product is delivered to the shipping carrier.

6. Measurement Disclaimer

Customers are responsible for providing correct measurements. Frameshade is not liable for products that do not fit due to incorrect or imprecise customer-provided dimensions.

We encourage you to consult our Measuring Guide or contact us for support before ordering.

7. Intellectual Property

All content on this site—including images, logos, designs, and written materials—is the property of Frameshade LLC and protected by copyright and intellectual property laws. Unauthorized use or duplication is strictly prohibited.

8. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your data.

9. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to its conflict of law provisions. Any legal action must be filed in a court of competent jurisdiction within that state.

10. Contact Us

If you have any questions about these Terms, please contact:

Frameshade LLC
📧 [email protected]
📞 [7542453070]